The Responsibility Matrix

create your highly effective performance culture

Leaders who build great teams start with the right foundation

A performance culture provides the opportunity to deliver great results over the long term.

In most organizations, two roles make this happen:

  • Team leaders design, roll out, and monitor the performance culture.
  • Internal auditors help these leaders with insights about what’s working, what isn’t, and how the system might be improved to deliver even better results.

The Responsibility Matrix is a fully-formed approach that executives can easily incorporate. And, internal auditors can use it as a framework to provide useful feedback.

Its design is based on four key pillars — it’s simple, practical, complete, and sustainable.

In creating The Responsibility Matrix, a few clear ideas emerged. These are what define and differentiate TRM as an organizational performance template.

We believe that:

  • Simplicity, on its own, is a fundamental strength.
  • Short-term achievements matter. But they are only waypoints in pursuit of a larger mission.
  • High-performing teams pursue their mission by identifying, teaching, and monitoring the factors that shape success over the long term.
  • Every member is uniquely important to a team’s success.
  • In the big picture, a leader’s role is to create trust and commitment.
  • But, day to day, leaders need to recognize and focus their energy on the few things that matter the most.